1. Communication

  • All emails and phone calls from our internal and external clients will be returned on the same business day.
  • All of our communication will be:
  • ___- Timely
  • ___- Professional
  • ___- Pleasant
  • ___- Accurate

2. Advisor
We don’t Quote, we Advise by:

  • ___- Educating
  • ___- Evaluating Your Needs By Getting To Know You And Your Risk Exposures
  • ___- Providing Options
  • ___- Meeting Timeline Commitments

3. Claims

  • ___- In-House Technical Claims Expertise
  • ___- Proactive Claims Review
  • ___- Advocate/Liaison For You

4. Education

  • ___- Committed to furthering Education of our Team; Clients; Business Partners
  • ___- Calendar of Education Achievements

5. Leadership

  • ___- Continuous Improvement
  • ___- We earn the right to have our internal and external clients follow our lead; to care about them more than we care about our own success.
  • ___- We create an environment for others to accomplish on their own.

6. Everyone Offers

  • ___- The “Right” Attitude
  • ___- Integrity and Honesty
  • ___- Knowledgeable Impartial Advice
  • ___- Communication and Follow Through
  • ___- Forward Thinking Ideas

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