1. Communication
- All emails and phone calls from our internal and external clients will be returned on the same business day.
- All of our communication will be:
- ___- Timely
- ___- Professional
- ___- Pleasant
- ___- Accurate
2. Advisor
We don’t Quote, we Advise by:
- ___- Educating
- ___- Evaluating Your Needs By Getting To Know You And Your Risk Exposures
- ___- Providing Options
- ___- Meeting Timeline Commitments
3. Claims
- ___- In-House Technical Claims Expertise
- ___- Proactive Claims Review
- ___- Advocate/Liaison For You
4. Education
- ___- Committed to furthering Education of our Team; Clients; Business Partners
- ___- Calendar of Education Achievements
5. Leadership
- ___- Continuous Improvement
- ___- We earn the right to have our internal and external clients follow our lead; to care about them more than we care about our own success.
- ___- We create an environment for others to accomplish on their own.
6. Everyone Offers
- ___- The “Right” Attitude
- ___- Integrity and Honesty
- ___- Knowledgeable Impartial Advice
- ___- Communication and Follow Through
- ___- Forward Thinking Ideas
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